Help Center

FAQ

SHOPPING

How do I place an order ?

How can I cancel my order ?

How do I know if my order is confirmed?

Can I modify my order after it has been placed ?

Can I make an order without an account ?

Different orders in different percels ?

Authenticity of products ?

Why am I seeing changes in prices ?

Item out of stock ?

Can I make an order through the Help Line ?

How do I search for an Item ?

PAYMENTS

How can I pay ?

Payments with Paypal

Payments with Apple Pay

How secure is shopping and payments ?

DELIVERY

When will I receive my order ?

What are the shipping rates ?

My Percel arrived damaged ?

My Item got damaged during shipping ?

How do I return an order ?

Why is my order split into different percels ?

How can I track my order ?

Where do you ship from ?

HELP CENTRE

MY ACCOUNTS

How do I create an account ?

How do I reset my password ?

Do I need an account to order ?

How do I unsubscribe from the Newsletter ?

How do I delete my account ?

USEFUL CONTACTS